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999tak publishes these legal terms so you know exactly what governs your account, your transactions and your use of the platform. Access and eligibility depend on your local law and the region you are in — read this page before you proceed.
These terms set out the relationship between you and 999tak when you access the platform, create an account or carry out any transaction. They are not a contract of guarantee — they are a clear statement of how we operate and what we expect from you in return. Whether you fund your account through Rocket, Bank Transfer or another supported method, the same policy framework applies across every transaction type. We do not distinguish between payment channels when it comes to the rules of use; the terms cover all of them equally. Some features, account types or sections of the platform may carry additional conditions — where they do, those conditions appear on the relevant page and supplement rather than replace these terms. Availability of the platform, including any game category or account function, depends on your local law and the region you are in. We keep this page updated when the terms change, and we will notify you through your registered account when material changes occur. If you continue using the platform after a change is published, that continuation is treated as your acceptance of the updated terms.
Transactions made through Rocket fall under the same terms as all other account funding methods. No separate policy applies.
Bank Transfer deposits and withdrawals are subject to the standard account transaction terms set out here.
Any condition specific to your account type appears within the account section of the platform and supplements these terms.
Understanding what falls inside and outside this policy helps you know which rules apply at each step — from logging in to requesting a transaction record.
The terms govern how you register, log in, maintain your account and close it. Access to the platform depends on your local law and eligible region; we do not override local legal restrictions.
All deposits and withdrawals processed through your 999tak wallet — including those made via Rocket or Bank Transfer — fall within this policy. Transaction records are held at account level and visible in your history.
Game content, lobby pages, promotional notices and editorial sections on this site are covered. Content supplied by game studios such as Habanero, PG Soft and Pragmatic Play is governed by their own studio terms alongside ours.
External services — including payment processors and studio platforms — operate under their own terms. We are not responsible for third-party policies, and this policy does not extend to services outside the 999tak platform.
You have specific practical options available to you at any point while your account is active. Reviewing your transaction history is straightforward — open the account section and select transaction records to see every deposit and withdrawal, including those processed through Rocket or Bank Transfer. If you notice an error in your account details — a misspelled name, an incorrect contact number — you can update most fields directly from the account settings page. For fields that require identity verification, the update flow will prompt you through the steps shown there. Raising a policy question does not require closing your account; you can send it through our support route and we will respond to the registered address on file. All requests to change, correct or remove information are handled through the same published channel — there is no separate form for each type of request.
Open the transaction history section in your account to view all deposits, withdrawals and activity logs. Records are held at account level and do not require a separate request.
Update editable fields directly in account settings. Where a field requires identity verification, follow the steps shown on the correction screen.
Send questions through our published support route without closing your account. We respond to the registered contact address on file.
If a Rocket or Bank Transfer transaction appears incorrectly in your history, contact support with the transaction reference shown in your account.
If you have a question about how these terms apply to your account or a specific transaction, use the routes below. We do not invent channels or hours that are not published on the platform — the routes listed here are the ones you will find when you open the contact section on site.
Open the chat widget from any page on the platform to reach the support team directly. Use this route for account-level and policy clarification questions.
Send detailed policy or transaction queries to the published support address shown in the contact section of your account. Reference your account ID and the relevant transaction if applicable.
The help section inside your account contains published answers to common policy questions. Check there first for terms covering Rocket payments, Bank Transfer records and account correction steps.
We approach data handling, account security and retention with the same consistency we apply to every other part of the platform — clearly stated, not over-promised.
Information you provide — including contact details and payment method records for Rocket or Bank Transfer — is held for the purposes stated in this policy. We do not share it with third parties outside the scope described here.
We use cookies to keep your session active across mobile and desktop. You can manage cookie preferences through your browser settings; some platform features depend on session cookies to function correctly.
Access to your account is protected by the login credentials you set. If you suspect unauthorised access, use the account security section to update your credentials and contact support through the published route.
We retain account and transaction records for the period required under this policy. To request a review of what we hold or to ask about deletion, contact us through the published support route with your account reference.
These are the questions we hear most often about how our legal terms apply to accounts, data and transactions in Bangladesh.
Access and eligibility depend on your local law and the region you are in. The terms set out here apply to accounts where access is permitted under local law. We do not override regional legal restrictions, and we state this clearly in the policy.
Open the transaction history section inside your account. Every deposit and withdrawal — including those made through Rocket or Bank Transfer — is logged there. You do not need to raise a separate request to view your own records.
Yes. Editable fields are available in account settings. For fields that require identity verification — such as your registered name — the correction flow will show you the steps to follow. Contact support if a field is locked and you cannot update it directly.
Use the published support routes listed on this page — live chat or email — and include your account ID. You do not need to close or suspend your account to ask a policy question; we handle enquiries from active accounts.
Yes. Game content from studios such as Habanero, PG Soft and Pragmatic Play is governed by their own studio terms alongside the 999tak platform policy. Studio terms cover game mechanics and content; our terms cover your account, wallet and transactions.
Transaction and account records are retained for the period required under this policy, even after account closure. To find out what we hold or to ask about a deletion request, contact us through the published support route with your account reference number.