App / Mobile
999tak collects and uses your personal information only to run your account, process transactions through Rocket, Bank Transfer and other configured payment rails, and keep your session secure. This policy tells you exactly what we collect, why we hold it and what you can do about it — access depends on your local law and eligible regions.
When you open an account with us, we collect the details you submit during registration — your name, contact address, login credentials and, where applicable, payment identifiers linked to Rocket or Bank Transfer. We use this data to verify your identity, process deposits and withdrawals through your chosen payment rail, and deliver account communications. We do not sell your personal information to third parties, and we do not share it with external parties except where required to complete a transaction, meet a legal obligation or respond to a lawful authority request. Data related to your session activity — pages visited, game rounds opened, device type — is collected in aggregate to improve how the platform performs on mobile. Cookies help us remember your session state so you do not have to re-enter details each visit. Retention periods depend on the category of data: active account records are kept while your account is open; transaction logs are held for the period required under applicable rules in eligible regions. You can request a summary of what we hold at any time through our published support route. This policy applies only to data processed directly by us; third-party services linked from the platform operate under their own terms.
When you transact via Rocket, we record the transaction reference and amount to reconcile your wallet balance. We do not store your full Rocket PIN or credential — that stays within the Rocket system.
Bank Transfer records include the reference number and confirmation status we receive from the transfer network. We hold these to resolve any account query you raise about a pending or completed transfer.
Device type, browser version and session duration are logged in aggregate. This helps us maintain the mobile account experience without storing data that personally identifies your device beyond your session.
Whether and how this policy applies to you depends on your local law and eligible regions. We do not assert legal certainty about any specific jurisdiction; if you are uncertain about your local rules, check before using the platform.
Not every interaction on 999tak falls under the same data rules. This section draws the line between what our policy directly governs and what sits outside its reach — so you know exactly which situations are covered when you have a question about your data.
Login events, session tokens and authentication steps taken inside your 999tak account are fully within scope. We log when you sign in, from which device category and whether authentication succeeded, to protect your account from unauthorised access.
Deposits and withdrawals processed through Rocket or Bank Transfer fall within scope only for the data 999tak directly handles — confirmation references and balance updates. The payment provider's own data practices are governed by their separate policy.
Pages you browse, game categories you open and lobby sections you visit are tracked in aggregate, within scope. We do not build an individual content profile; aggregate data improves navigation and mobile performance for all accounts.
Any external link, studio portal or payment gateway you reach from the platform operates outside this policy's scope. We recommend reviewing the privacy terms of any third-party service before submitting information directly to them.
You have several concrete actions available to you regarding the personal data we hold. First, you can ask us to provide a summary of the information stored against your account — this covers registration details, contact data and transaction references. Second, if any detail is incorrect — a misspelled name, an outdated contact address — you can request a correction through your account settings or by contacting our support team directly via the published email route. Third, if you believe data we hold is no longer necessary for the purpose it was collected, you can raise a deletion request; we will review it against any legal retention requirement and respond with the outcome. Finally, where your data is being used for communications you did not request, you can withdraw that consent at any time. None of these rights depend on you providing a reason beyond identifying your account. Availability may vary depending on your local law and eligible regions.
Open your account and go to the profile section to see the personal details we hold. For a full data summary including transaction references, contact our support team through the published email route.
If a name, contact number or address is recorded incorrectly, you can update editable fields directly in account settings. For fields that require verification, submit a correction request via the support email.
Any question about how a specific piece of your data is used or retained can be submitted to the privacy contact address listed in the support section of this page. We acknowledge receipt and respond in writing.
If your request relates to account access — for example, you cannot reach your profile to review data — contact us through the live chat or email route published on the site. We treat data requests separately from general account queries.
If you have a question about this privacy policy, want to submit a data request or need to report a concern about how your information has been handled, use the contact routes published on 999tak. We do not accept verbal requests for data changes — all privacy-related requests should come through a written channel so we can log and respond to them properly. Access to support depends on your local law and eligible regions.
Send your privacy request or data question to the email address published in the contact section of the site. Include your account username so we can locate your records without asking for unnecessary additional information.
The live chat widget on the site can be used to raise a privacy question in real time. For formal data requests — access, correction or deletion — the agent will direct you to the written email route to ensure a traceable record.
The account help section of the site lists the current support routes and any posted updates to how we handle privacy inquiries. Check there first if you are unsure which channel handles your specific request.
We take a straightforward approach to data: collect what is needed to run your account, retain it only as long as necessary and protect it with access controls so that only authorised processes can read your records. Cookies on this platform serve session management and aggregate analytics — not behavioural advertising. You can manage cookie preferences through your browser settings; disabling session cookies may affect how your account loads on mobile. Transaction data linked to Rocket and Bank Transfer is held in secured storage separate from general account records. If our data handling practices change in a material way, we post an updated version of this policy on this page and, where practical, notify active accounts through their registered contact detail.
Session cookies keep you signed in across mobile page loads without re-entry. Analytics cookies are aggregate only — no individual browsing profile is built or shared. Browser cookie controls override our defaults whenever you choose to apply them.
Access to stored account data is restricted to the processes that need it to complete a transaction or respond to a support request. Credential data is not stored in readable form; session tokens expire after a period of inactivity.
Active account data is held while your account remains open. Transaction logs — including Rocket and Bank Transfer references — are kept for the period required under applicable rules in eligible regions, then deleted or anonymised.
When this policy changes, the updated version is published on this page with the revision date shown at the top. Continued use of your account after a posted update constitutes acknowledgement; raise a question via email if anything is unclear.
These are the questions we hear most often about how 999tak handles personal data, what rights you have and how to act on them. If your question is not answered here, use the email support route listed in the contact section above.
We collect the details you submit at registration — name, contact address and login credentials. If you transact via Rocket or Bank Transfer, we also hold the confirmation reference and amount. Session data such as device type and browser version is logged in aggregate, not linked to your personal profile.
We do not sell your data. We share it only where necessary to complete a transaction through a configured payment rail, meet a legal obligation or respond to a lawful authority request. Payment providers handle their share of transaction data under their own separate privacy terms.
Active account records are kept while your account is open. Transaction logs, including references from Rocket or Bank Transfer, are retained for the period required under rules applicable to eligible regions. Once that period passes, records are deleted or anonymised.
Send a request to the email address published in the contact section of this site. Include your account username. We will locate your records and respond in writing with a summary of the personal data we hold against your account.
Yes. For corrections, update editable fields in your account settings or contact support by email for fields that require verification. For deletion requests, submit your request in writing; we review it against any legal retention requirement and respond with the outcome.
The policy covers data we process directly for accounts in eligible regions. Whether and how it applies to you depends on your local law and eligible regions in Bangladesh. If you are uncertain about your local position, we recommend checking before you use the platform or submit personal data.